Personal Claim

Claims Negotiation
When you have customers, staff and a business to get back on track after an unexpected setback, you can leave the insurance claim to the experts - us!

We take care of the process by working closely with you and the insurance company and any third party valuers, repairers or specialists to help you get the best possible outcome. We keep you informed every step of the way.
 
Fitzpatrick & Co have a dedicated internal claims team
 
The last thing you need to worry about is having to struggle with a claims settlement. We do that for you!
You can be sure we will be personally involved in all aspects of your claims.
 
• From the initial report of the incident
• Advice on how to proceed  (what to do and what not to do)
• Consultation and negotiation with appointed assessors
• Fast tracking of paperwork
• Monitoring of claims progress to eliminate delays
• Prompt and fair settlement
 
Expert Advice 
• Our advice doesn’t stop once we arrange your policy;
• We can give you advice throughout the claims process, and can advocate on your behalf with insurance companies, for no extra charge;
• This frees you up to focus on running your business
- while we work to get your claim sorted out as quickly and as favourably as possible.
 
Faster Claims
• With Fitzpatrick as your insurance broker, you have an Expert you can trust on your team, who can manage the claims process on your behalf, allowing you to focus on what really matters; 
• We follow your claim from start to finish, we don’t just lodge it and forget.
 
Better Outcomes
• We understand how important it is for you to have a positive claims outcome;
• We leverage the support of our networks so that you enjoy the added benefit of a large organisation who can help if an issue arises. We can support you to manage your claim and champion it at the highest level with insurers if there happens to be an issue.
We can advocate on your behalf with Insurers
We ensure the claims process is as straight forward as possible and our accident management services will support you through the whole process.

Accident Management Services:
At Fitzpatrick & Co, we don’t just find the right motor vehicle policy for you, we ensure our claims process is as straight forward as possible and our accident management services will support you through the whole process. We do all the work for you, so you don’t have to worry.