Emergency Contacts

 

Emergency Claims Assistance - After Hours

For immediate After Hours Support please consider contacting the relevant insurer directly or follow up a call to our office where your message will be returned. To assist your insurer with efficient lodgement of your claim please have your Policy Number ready.

For Emergency Assistance for making safe and emergency property repairs, please contact:

Johns Lyng Group- 1300 73 6000 ( If you require emergency assistance please note; any emergency work is carried out for damage relating to claimable events under the policy. If the repairs are not subject to the accepted claim you may be required to pay the assigned service provider for any work completed)

 

Insurers

 

Insurer Policy/Claim Type Phone Email
QBE Home Claims 1800 023 387 viccsc@qbe.com
  Motor Claims    
  Commercial Claims    
Allianz Home Claims 1300 858 649 Claims_0386158991@allianz.com.au
  Commercial Claims   Claims_0386158498@allianz.com.au
  Motor Claims   Claims_0386158497@allianz.com.au
  Horticulture Claims   Claims_0386158132@allianz.com.au
Zurich Commercial Claims 132 687 or Propertyclaims.victas@zurich.com.au
  Motor Claims 03 9940 6555 Motorclaims.victas@zurich.com.au
CGU Home Claims 132 480 claims@cgu.com.au
  Commercial Claims    
  Motor Claims    
Vero Home Claims 1300 888 073 lodgeclaim@vero.com.au
  Commercial Claims    
  Motor Claims    
Calliden Home Claims 03 9006 1280 enquiries@au.innovation-group.com
  Commercial Claims 1300 880 037 claims@calliden.com.au

 

Glass

 

O’Brien's 1800 800 889

 

Water / Flood / Burglary damage

 

Restorex Services Fire/ Burglary/ Storm 1300 736 333
Johns Lyng Group Fire/ Burglary/ Storm 1300 736 000
Drytron Water-Carpets 131 250
Steamatic Water-Carpets 1300 783 262

 

Please note all breakages involving a crime, i.e. malicious damage or burglary, must be reported to the police.

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